Since BMW announced the new straight-6 K1600GT and K1600GTL models, they’ve become one of the most hotly-anticipated motorcycles of 2011. So much so, that BMW has announced that they will take pre-sale orders for them, starting today. All you have to do is go to… Continue reading
Ducati’s Pierre Terblanche, designer of the beautiful Ducati Supermoto, is moving to Norton Motorcycles in the UK to design bikes. Since Norton currently produces only the 961 Commando, I think we can assume that the reborn British maker has some other models in the works. If I was… Continue reading
Via A&R, it seems that Ducati has been listening to prospective owners about what they’d like to see in the new Diavel. As a result, Ducati has moved towards the Dark Custom movement with a new model of the Diavel called the Carbon Black.
JD Power released their Competitive Information Study on motorcycles today. Among the highlights is this:
The population of motorcycle buyers is aging, with the average rider age increasing from 40 to 49 years since 2001—an indication that many owners may soon exit the market. Additionally, the percentage of first-time buyers has declined for a second consecutive year, making it more critical now than ever for manufacturers to focus on attracting new customers.
So, motorcyclists are getting older every year, and new entrants to the sport are down for the last two years. These are bad trends for the industry as a whole, of course.
The key for manufacturers and dealers is to deliver on the best customer service practices they can. For the manufacturers, this means a laser-like focus on build quality, and delivering a solidly reliable product. For the dealers, pro-active communication with customers, and quality service are key. Missing out on any one of these seems to have a sharply negative effect on customer satisfaction, and on the chances of return business. Manufacturers and their dealers really do have to work hand in hand–now more than ever–to ensure a seamless and satisfying customer experience.
Those that don’t may find that surviving the current economic doldrums increasingly difficult.
The full JD Power press release is below the fold.
Motus Motorcycles has been working on their prototype, V-4, sport-touring motorcycle. Now, via Paul Crow at The Kneeslider, there are some pics of the new prototype. It’s starting to come together.
ATK, the Utah-based dirt-bike manufacturer has been in the news a fair bit recently, with the deal to assemble and badge Hyosung motorcycles at their Utah manufacturing facility, and sell them in select Harley-Davidson dealerships. The idea is to create entry-level motorcycles for new riders that the Harley dealers can,… Continue reading
Motorcycle USA has published its annual sport-touring shootout, but sadly, this time, two of the top contenders aren’t even being tested. Instead, the shootout is limited to just three bikes: The Kawasaki Concours14, The Triumph Sprint GT, and the Honda VFR1200F. The final results were…interesting, and I… Continue reading
The first official image of the 2011 Ducati Diavel has been released by the manufacturer.
You really do need to click on the image to see the full-sized version. Because what you can’t really see in the small pic above is that the rear section hides… Continue reading
Triumph has released the first official picture of the new adventure bike they’ve been touting, the Triumph Tiger 800 XC.
Still no specs or details, other than that this is the off-road version that has a 21″ front wheel with knobbies. The more street-oriented… Continue reading
It appears that the Project 0803 bike is ready for production, and, based on what the Italian press are saying, Ducati has settled on the name “Diavel” for this model.
This is supposedly the power-cruiser competition for Yamaha’s–or Star’s–V-Max. In any event, it’s finally been seen in… Continue reading
One of the more interesting concepts that will be shown at the EICMA show in Italy this year are what appears to production-ready prototypes of a new scooter concept from Quadro Technologie, a new arm of Marabese Design. Marabese was the designer for the Piaggio MP3 scooter, but now… Continue reading
I guess the tough talk about scouting for new production locations worked.
Unions at Harley-Davidson Wisconsin factories have agreed to seven-year labor agreements that will keep the company’s production operations in The Motor Company’s home state. The new labor contracts, which call for a reduced workforce, will take effect… Continue reading